RETURN & EXCHANGE POLICY

Returns & Exchanges

Right of Withdrawal

Customers may request a return within 14 days of receiving their order, in accordance with applicable consumer protection laws within the European Union.

Damaged or Defective Products

If a product arrives damaged or defective, customers should contact us within 30 days of delivery and provide photos or videos showing the issue.

Return Conditions

Returned items must:

  • Be in their original condition;
  • Not show signs of misuse or excessive wear;
  • Include all accessories and original packaging whenever possible.

Once the returned item is inspected, we will determine whether a replacement, refund, or exchange is appropriate.