RETURN & EXCHANGE POLICY
Returns & Exchanges
Right of Withdrawal
Customers may request a return within 14 days of receiving their order, in accordance with applicable consumer protection laws within the European Union.
Damaged or Defective Products
If a product arrives damaged or defective, customers should contact us within 30 days of delivery and provide photos or videos showing the issue.
Return Conditions
Returned items must:
- Be in their original condition;
- Not show signs of misuse or excessive wear;
- Include all accessories and original packaging whenever possible.
Once the returned item is inspected, we will determine whether a replacement, refund, or exchange is appropriate.